Help Center / Detailed instructions / Online booking

Resources (rooms/offices/equipment)

Resource is something that can be booked for the duration of an appointment: a room, hall, chair, device, machine, or workstation. One resource cannot be booked by two appointments at the same time.


When resources are needed

  • The location matters: office / hall / booth / studio.
  • The equipment matters: device / machine.
  • There is a quantity limit: for example, one hall — one appointment at a given time.

When resources are not needed

  • It is enough to book only with a staff member.
  • You have one office/one place and it is always available.

How to add a resource

  • Click on the “Resources” page.
  • Enter a name (required), for example: “Office 1”, “Hall”, “Chair 2”.
  • Optionally fill in a description
  • Click Save.

Resource status

  • Active resource — available for booking.
  • Inactive — not included in selection and not available in the calendar.

Staff and resource

Staff-to-resource assignment is configured in the staff profile (who can work with this resource). This is needed for filtering and correct selection during booking.


Resource in slots and appointments

  • If you create a slot for a resource, you reserve the available time of a specific resource.
  • If a resource is specified in an appointment, the system checks that the resource is free at that time.

Important: a resource is a “unit of occupancy”. If it is occupied, you cannot book it again at the same time.


Note: resource availability and limits depend on the plan (usually — BUSINESS).