Help Center / Detailed instructions / Blocks

Block: Online Booking

This block adds a full booking system to the page: the client selects a date, time, services, a specialist or resource, leaves contact details, and confirms the booking.


🧭 Operating modes

1️⃣ Single screen

All steps are displayed immediately on one page. The client can choose in any order.

2️⃣ Step-by-step mode

The client completes the booking step by step. Progress is shown at the top: Step 1 of 4 and the name of the current stage.

After each step, small “chips” are displayed with the already selected values (for example: Date, Time, Service).

The “Next” button becomes active only when the step is filled in. The final stage is Contacts.


⚙️ How booking logic works

Specialist selection
  • If selection is not required, the system will assign one automatically.
  • You can choose an auto-assignment strategy (who is available / who is less busy).
  • If a time has already been selected, unavailable specialists are highlighted.
  • When changing the specialist, the selected time is reset (if it becomes unavailable).
Resource selection
  • A resource can be a room, hall, equipment, etc.
  • Unavailable resources for the selected time are highlighted.
Date and time
  • Only truly available options are shown.
  • You can enable grouping: Morning / Day / Evening.
  • If a service is long and does not fit, the time becomes unavailable.
  • When changing an employee, resource, or services, the time may be reset automatically.
Services
  • You can select one or more services.
  • Service durations are summed.
  • If the total duration does not fit into the slot, an error appears.
  • Unavailable services for the selected time are highlighted.

🔁 Step interdependence

The block is smart: each selection affects the availability of other steps.

  • Selected time → some specialists may become unavailable
  • Selected specialist → available time is updated
  • Added service → the selected slot may disappear

If the selected time no longer fits, it is cleared automatically.


📝 Contact details

  • Name and phone are required.
  • You can add additional fields (text, select, checkbox, etc.).
  • Fields with errors are highlighted.

💳 Prepayment

  • You can enable prepayment.
  • You can make it mandatory.
  • If a payment method is not configured, the client will see a warning.
  • The amount is calculated automatically: base price + services.
  • If the amount is 0, prepayment will be unavailable.

💰 Final summary before submission

Before confirming, the client sees:

  • Date
  • Time
  • Selected services
  • Specialist (or “auto”)
  • Resource (or “auto”)
  • Total amount (if enabled)

✅ After a successful booking

  • A success message is shown.
  • The booking date and time are displayed.
  • You can click “Book again”.

⚙️ Block setup

Widget mode
  • Single screen — everything is displayed at once.
  • Step-by-step mode — the client goes through the stages in order.
Step order
  • You can change the order: Specialists → Resources → Time → Services.
  • In step-by-step mode, stages follow the selected order strictly.
Specialists
  • Enable / disable the step.
  • Make it required.
  • Set up auto-assignment.
  • Choose the display type: list or scroll + search.
Resources
  • Enable / disable the step.
  • Make it required.
  • Choose the display type.
Services
  • Enable / disable service selection.
  • Make a service required.
  • Configure the display (list or scroll).
Display
  • Button text “Book”.
  • Success message after booking.
  • Light or dark theme.
  • Show or hide the total amount.
Prepayment
  • Enable prepayment.
  • Make it mandatory.
  • Select a payment method.
Additional fields
  • You can add text fields, checkboxes, select lists, etc.
  • You can make a field required.
  • You can reorder fields.

🚨 Common reasons it doesn’t work

  • Schedule or slots are not configured.
  • There are no active services or employees.
  • The total duration of services does not fit into the slot.
  • Mandatory prepayment is enabled, but no payment method is configured.